iKS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.iks.tech and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our training courses
• Request information about our services
• Subscribe to our newsletter
• Contact us through our website
• Fill out forms on our website

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Billing and payment information
• Training preferences and history
• Professional qualifications and experience

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our training services
• Process your registrations and payments
• Communicate with you about courses, schedules, and updates
• Send you marketing communications (with your consent)
• Improve our website and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations
• Prevent fraud and enhance security
• Deliver virtual training sessions and instructional materials

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Email service providers
• Virtual training platform providers
• Website hosting services
• Analytics providers

3.2 Business Partners

When delivering training on behalf of client organizations, we may share relevant information with those clients to facilitate course delivery and administration.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Training records may be retained for professional certification and compliance purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information.

6.2 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

6.3 Opt-Out

You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

6.4 Data Portability

You have the right to receive your personal information in a structured, commonly used format.

6.5 Objection

You have the right to object to certain processing of your personal information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We operate from Ireland and the United Kingdom, and we ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

iKS

Ireland Office:
Suite 12, Clare Technology Park
Gort Road, Ennis
Co. Clare, V95 TR52
Ireland
Phone: +353 (0) 65 68 23342
Email: info@iks.tech

United Kingdom Office:
Building 7, Easter Park
Benyon Road, Silchester
Reading, RG7 2PQ
United Kingdom
Phone: +44 (0) 1189 700898
Email: info@iks.tech

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the information provided above. You also have the right to lodge a complaint with your local data protection authority.